EB
Elizma B

1 reviews | Active since Apr 2024

15 Jan 2025, 10:28

Tv repairs..

We sent our tv in for repairs in des 2024 still dont have a update or tv or any feed back if you dont phone them you wont ever know whats happening ...

The worst company ever wont recommend them to anyone!!

0
Replies (3)
Teljoy
Teljoy's reply15 Jan 2025, 10:33
Official
We sincerely apologise for the lack of communication regarding your TV repair and understand your frustration. The matter has been escalated to the relevant team, who will contact you shortly with updates and assistance.  Your feedback is important, and we are committed to resolving this promptly and improving our communication moving forward.

EB
Elizma B's update15 Jan 2025, 10:35
Reviewer Update
Until i dont know whats happening with the tv i'll keep on going to social media seems thats the only way you get anything done these days
Teljoy
Teljoy's reply15 Jan 2025, 10:43
Official
We understand your need for updates on the repair and acknowledge there may have been a lack of communication on our part. Please know we are addressing this with the relevant team, and they will be in touch soon to provide the necessary updates. Thank you for bringing this to our attention.