TV FAULT WITHIN 3 WEEKS

Good Day

I trust all is well, May I kindly have an agent from Teljoy assist with regards to my enquiry. I bought a 55" Skyworth Tv on the 30 of June. I first had trouble getting it delivered to my doorstep in which i had to fight with the company. Upon delivery, The Tv worked fine for only 3 weeks, only for it to stop working last week Friday the 22nd. . I called Teljoy and was advised to contact skyworth and report a fault via their website. No one has come back to me to solve my problem, I have not been called as well. I have Disputed the Debit order by Teljoy with my bank and until my matter has been sorted, Where my Tv is replaced or fixed. I will stop any further debit orders. I am not paying for a Unit that is not working. THANK YOU IN ADVANCE.