Trying to get a hold of my correct package!!!!!

Monday (21/02/2022)I received a delivery from Teljoy, only to find out it was the incorrect package delivered. My package was suppose to be a TV Bracket and a 32 Inch Smart TV. I received a TV Bracket and a P4 Playstation game addressed to a person in Mpumalanga. On discovery that i received the incorrect package, I immediately made contact with Teljoy, the delivery company as well as the client who's package I received. After some long struugles and efforts to get a hold of Teljoy and the delivery company, i finally got a hold of the contact centre of Teljoy, where i stated my case and was told they will sort it out. Tuesday (22/02/2022) no one came back to me so i had to call in again for feedback when I was told the issue has been escalated and they will get back to me. Still nothing :-( Can anyone perhaps help me to find out where my correct package is and when are you guys collecting the incorrect package ?????