Title: Extremely Poor Communication and Unacceptable Delivery Service

Title: Extremely Poor Communication and Unacceptable Delivery Service

I am extremely disappointed with the service I have received from Teljoy.

I am a new customer, and unfortunately, my first experience with Teljoy has been extremely frustrating and disappointing. I ordered a fridge and was given information regarding the expected delivery. However, the fridge has still not been delivered, and despite repeatedly trying to get answers, I am continuously left without a clear update.

The most frustrating part is the lack of communication. Every time I contact Teljoy, I receive the same response or promises that someone will get back to me, but nobody actually provides me with a proper answer regarding when my fridge will be delivered.

As a new customer, this is certainly not the experience I expected. I should not have to continuously chase the company for information about an order that I am waiting for. I expected clear communication, accountability, and a definite delivery date.

This entire experience has been frustrating and disappointing, especially because this is my first experience as a Teljoy customer. I hope Teljoy takes this complaint seriously and provides me with a proper explanation and an immediate update regarding the delivery of my fridge.

At this stage, based on my experience, I cannot recommend this level of service to anyone. Customers deserve better communication and better service.