DS
Dewald S

1 reviews | Active since Nov 2014

22 Dec 2015, 11:12

They catch you with 36 month contract but cheat u.

On 17/12 i send an email to Serona who were supposed to call me back with my new instalment two weeks earlyier to 17/12. with no feed back so i send her an email asking she must give me amount as well as put me in tuch with a manager/ suppervisor. She only responded with the amout and no further cominucation. I did a upgrade on my ccount and received my tv on the 14/12 it was loaded in a truck that looked like it is coming from a dump everything was on each other and i told the driver that i hope al is working now once i got home and unpaked my tv and switch it on i see that half of the the screenhas got a pink mark seems like half of screen not working. I have been with teljoy for almost two years now and is very disapointed in theire servece the list you if you pay late but the do not honor theire agreement. I did not want to come to hello peter but wen serona ignored my email i said that im go to make war. Cart blance also will do a story as im not the only one complaining. I will not pay my account till all is repaired and changed as i did in writeing. Teljoy is very dishonest and ************* will never do busnisse with them again. Wors supplier ever

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Replies (1)
Teljoy
Teljoy's reply22 Dec 2015, 11:32
Official
Hello broken1508,

Thank you for the details, we do appreciate your loyalty and would like to assist you,this has been sent through to our Accounts Supervisor to assist accordingly.

Thank you

Regards

Wendy