There is no JOY in Teljoy! Just **** customer service.

This has to be the worst customer service I've received from a business. They have ZERO culture of customer satisfaction as far as I'm concerned.

I app**** for a product on the 8th April. It's now 7th May and not only have I not received the product, they couldn't be bothered to address my queries of which I've sent many.

I signed the contract on the 8th April and was told it would take 10 days to deliver. This was disrupted slightly due to the KZN floods which I can understand.

I was then told I would definitely get my delivery by the end of April. Nothing of the sort has happened.

When I follow up, I get told they can't let me know on the ETA nor can they give me a tracking number because they don't know which courier company they will use. Instead they commit to phoning me back for updates. Again, nothing of the sort has happened.

I've phoned, emailed, used their chat service and haven't been successful at either of them. So basically a month after signing my contract with them I still have nothing to show for it except **** customer service and regret.

Based on this I would not recommend Teljoy.