The worst ever

I'm a loyal teljoy client for nearly 3 years and t9ke out many products with them. In September 2021 I toke a fridge from the day I opened it and used it it looked second hand the best part is it wasn't working. I then got hold of teljoy not 1 time not 2 times not even 3 times but 9 times before they eventually collected the fridge its was standing for nearly 3 months and they charged for it I have enquired about passing a credit more than 4 times with no response and the best of all is they still charging me for something I don't even have . I will never take something from them again