BS
Brydon S

1 reviews | Active since Jan 2021

19 Apr 2023, 15:29

The good and the bad of Teljoy

The 5 start rating is for the following individuals from Teljoy who made it a pleasure to speak to: Bradwyn Mitchelle, Gemma and Amanda (didnt get their surname) from customer care. I received nothing but exceptional services from these 3 individuals. Keep up the great work. Now onto Teljoy themselves a minus 5 star , how can you debit my account then send me a message that i owe you R50. Is the billing system yal using smoking rocks? Nah get this sorted out because it does not make logic sense that you debit me but you dont take the full amount, you messing with credit score at the end of the day. Imagine applying for a bond and they bring up that you owe Teljoy a R50. Teljoy sort yourself out because i want to rent to own another device hey.

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Replies (1)
Teljoy
Teljoy's reply19 Apr 2023, 16:25
Official
Hello Brydon, thank you for your review, we'll definitely pass the message along. Our collections team will be in touch to assist you with the billing on your account