pK
penny K

1 reviews | Active since Jan 2014

23 Feb 2017, 17:13

terrible service, stay away

<p>Called on the 7 feb to get assistance with a tv that doesnt work, its now 23rd, i have called , emailed numerous times, asking for feedback, asking over and over and over, today i ask again, and then get feedback with banking details that i now need to pay for ANOTHER new part, first i paid for a mainboard, then i was told the part was faulty and had to wait again for a new part, now on asking, oh we need another part? how do i know the first part was actually faulty????? already paid 1500 now i need to send another 600. really? this is how you do business, really horrible service and then reply with a email and with banking details??</p>

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Replies (1)
Teljoy
Teljoy's reply24 Feb 2017, 09:50
Official

Good Day koulis123456

Thank you for contacting Teljoy and for the details,our apologies on behalf of Teljoy with regards to the delay in communication.

Your query has been sent through to our Technical Service/repair department to assist in this regard.

Thanking you in advance

Your Teljoy Team