MD
Maryke D
1 reviews | Active since Jul 2020
16 Jul 2020, 07:43
Terrible service from Teljoy it is disgusting
To begin. Actually you can't rate them cause there is no service to rate.
I app**** for 2 TV's on the 3rd, that was approved . Only on the 7th I got feedback on delivery and I'm still waiting today is the 16th. There is no service
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Replies (5)0
Replies (5)
Teljoy's replyOfficial
16 Jul 2020, 10:18Good day Maryke,
We apologise for the delay, an agent has been in contact with you to provide information.
Kind Regards
The Teljoy Team
We apologise for the delay, an agent has been in contact with you to provide information.
Kind Regards
The Teljoy Team
Teljoy's reply16 Jul 2020, 10:18
Official
Good day Maryke,
We apologise for the delay, an agent has been in contact with you to provide information.
Kind Regards
The Teljoy Team
We apologise for the delay, an agent has been in contact with you to provide information.
Kind Regards
The Teljoy Team
MD
Maryke D's updateReviewer Update
17 Jul 2020, 04:32So after I was told Delivery will take 7-10 working days I was informed it will now take 3 weeks. I've never experienced such bad service in my life. I will never recommend Teljoy to anyone. 2 wait 3 weeks for delivery after there is a promotion on a TV. Why put something on promotion if you don't even have stock. Doesn't make sense at all. Really bad service.
MD
Maryke D's update17 Jul 2020, 04:32
Reviewer Update
So after I was told Delivery will take 7-10 working days I was informed it will now take 3 weeks. I've never experienced such bad service in my life. I will never recommend Teljoy to anyone. 2 wait 3 weeks for delivery after there is a promotion on a TV. Why put something on promotion if you don't even have stock. Doesn't make sense at all. Really bad service.
Teljoy's replyOfficial
17 Jul 2020, 08:27Good day Maryke,
We acknowledge your frustration. Unfortunately our suppliers have (as everyone has) been impacted by the global pandemic and we assure you we are doing everything in our power to get stock sooner. Due to the promotion, the stock we had was depleted quickly. Apologies, and we hope to have your TV’s delivered as soon as we possibly can.
Kind Regards,
The Teljoy Team
We acknowledge your frustration. Unfortunately our suppliers have (as everyone has) been impacted by the global pandemic and we assure you we are doing everything in our power to get stock sooner. Due to the promotion, the stock we had was depleted quickly. Apologies, and we hope to have your TV’s delivered as soon as we possibly can.
Kind Regards,
The Teljoy Team
Teljoy's reply17 Jul 2020, 08:27
Official
Good day Maryke,
We acknowledge your frustration. Unfortunately our suppliers have (as everyone has) been impacted by the global pandemic and we assure you we are doing everything in our power to get stock sooner. Due to the promotion, the stock we had was depleted quickly. Apologies, and we hope to have your TV’s delivered as soon as we possibly can.
Kind Regards,
The Teljoy Team
We acknowledge your frustration. Unfortunately our suppliers have (as everyone has) been impacted by the global pandemic and we assure you we are doing everything in our power to get stock sooner. Due to the promotion, the stock we had was depleted quickly. Apologies, and we hope to have your TV’s delivered as soon as we possibly can.
Kind Regards,
The Teljoy Team
MD
Maryke D's updateReviewer Update
17 Jul 2020, 08:30Why put something on promotion if you don't have stock for 3 weeks
MD
Maryke D's update17 Jul 2020, 08:30
Reviewer Update
Why put something on promotion if you don't have stock for 3 weeks
Teljoy's replyOfficial
17 Jul 2020, 08:52Hi Maryke,
If the delays were foreseen, we would not have put this on promotion. We will have an agent contact you to advise if you would like to proceed with your application. Apologies again.
Regards,
The Teljoy Team
If the delays were foreseen, we would not have put this on promotion. We will have an agent contact you to advise if you would like to proceed with your application. Apologies again.
Regards,
The Teljoy Team
Teljoy's reply17 Jul 2020, 08:52
Official
Hi Maryke,
If the delays were foreseen, we would not have put this on promotion. We will have an agent contact you to advise if you would like to proceed with your application. Apologies again.
Regards,
The Teljoy Team
If the delays were foreseen, we would not have put this on promotion. We will have an agent contact you to advise if you would like to proceed with your application. Apologies again.
Regards,
The Teljoy Team