PB
Priyanka B

1 reviews | Active since Oct 2025

05 Jan 2026, 09:09

Terrible Customer Service

Paid off my rental in December, and since then Teljoy has gone silent and refuse to send me my paid up letter. Collections department and customer care department are absolutely useless.

0
Replies (1)
Teljoy
Teljoy's reply05 Jan 2026, 09:14
Official
Thank you for bringing this matter to our attention, and we sincerely apologies for the frustration and inconvenience you’ve experienced.
We acknowledge your concern regarding the paid-up letter for your rental account. This matter will be escalated to senior accounts management for priority handling. Our aim is to issue the paid-up letter as soon as verification is completed.