LV
Lisa Vigus-Brown
1 reviews | Active since Apr 2019
05 Jul 2019, 20:18
TERRIBLE
DISGUSTING. We rent to own a new TV, they deliver on Wednesday 4 July, they don't install. A private Co does their installations, do they co-ordinate with them? NO! Friday - TV still in the box, Telejoy say they don't know when the installer will be here! We dont have the brackets to mount on the wall. This is disgusting customer service, they dump you with the TV and dont care for its installation.
Helpful (0)
Replies (2)0
Replies (2)
Teljoy's replyOfficial
08 Jul 2019, 08:31Good day Lisa,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
Best regards,
Teljoy's reply08 Jul 2019, 08:31
Official
Good day Lisa,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
Best regards,
Teljoy's replyOfficial
09 Jul 2019, 10:30Good day Lisa,
We have resolved your query. We apologise for the delay and the inconvenience caused.
Regards,
The Teljoy Team
We have resolved your query. We apologise for the delay and the inconvenience caused.
Regards,
The Teljoy Team
Best regards,
Teljoy's reply09 Jul 2019, 10:30
Official
Good day Lisa,
We have resolved your query. We apologise for the delay and the inconvenience caused.
Regards,
The Teljoy Team
We have resolved your query. We apologise for the delay and the inconvenience caused.
Regards,
The Teljoy Team
Best regards,