CW
Christiaan W

1 reviews | Active since Mar 2014

06 Oct 2020, 10:01

Telsad

Copied from my mail to teljoy. The service we received upon the application was outstanding up and till know. I cant believe that since the complaint was logged on the 7th of September we only received feedback on the 21st requesting the attached photos, the photos were sent as requested on the 23rd only to receive a mail on the 30th to request the photos to be sent again as they cannot be found. This is really not the service that a paying customer should receive, especially if I have referred preferred friends and family to make of you're services. The product is faulty due to manufacturing reasons. I would also like to upgrade to a better TV (Hisense) for the same price as I am not happy with the (Panasonic). I would like this issue to be sorted out as soon as possible (this week) still.

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Replies (1)
Teljoy
Teljoy's reply07 Oct 2020, 10:01
Official
Good day Christiaan, 

We have attempted to contact you to no avail. Kindly provide an alternate contact number. 

Kind Regards,
The Teljoy Team 

Best regards,