TELJOY!!!! - VERY BAD SERVICE!!!!

Last year we have arrange a debit order with them to go off every month. After about 3 months that the debit order did not go off, i contacted them... they say that the debit order were only reinstated for 3 months and they were trying to get hold of us but without prevail. The person that i spoke to last year, Jackie, does not work there anymore. Now they let it sound that it is our fault that they could not get hold of us. Due to Jackie (not working there anymore) did not updated the details as requested) Now this month when i queried the account, they first demanded that we pay the R 2 000. 00 outstanding or they will hand us over and collect the merchandise. After a lot of arguing they finally asked that we pay the half of it, R 1 000.00 , and then the debit order will be reinstated and by Aug'18 the account will be paid in full (finished). (this were yesterday, 27/02/2018) They also come to pick up the merchandise yesterday... now i am waiting to hear from them what will happen further as we arranged for payment and everything yesterday.

I will not recommend Teljoy to any one.