1 reviews | Active since Jan 2020
Teljoy untruthfully listed me as not paying damaged my credit score
Please can Mr Rami Sassen Chief Executive Officer contact me due to the fact that telljoy have destroyed my credit score and i have contacted NOMSA from your accounts department on multiple occasions but have had no response yet attached is an email discusion between me and Nomsa. TELJOY CUSTOMER NUMBER:*** Nomsa Nokeri Wed, Mar 3, 1:44 PM (3 days ago) Good day, Kindly reply here with a screenshot of the months that appear as in arrears and affecting your credit score. Kind Regards, Nomsa Nokeri Collections De renier van eeden AttachmentsWed, Mar 3, 7:44 PM (3 days ago) Please I need this rectified a.s.a.p and if you can send me a letter saying my account is paid up to date
AttachmentsThu, Mar 4, 3:57 AM (2 days ago) Please this needs to be rectified or else Telljoy leaves me no choice but to take legal actions Point 1 Nobody informed me about the pro-rate fee when i app****
AttachmentsThu, Mar 4, 4:03 AM (2 days ago) Please see attached pdf Invoice from Teljoy to me
AttachmentsThu, Mar 4, 3:06 PM (2 days ago) On Wed, 03 Mar 2021, 13:44 Nomsa Nokeri, <***> wrote: Good day, Kindly reply here with a screenshot of the months that appear as in arrears <***> Attachments Thu, Mar 4, 8:20 PM (2 days ago) to Nomsa Hi Nomsa I would like to start and apologise for my previous email and my out burst. My conduct was poor and unnecessary but please take in consideration it was a huge shock to finding out Teljoy had listed my account as unpaid when In reality payment where ****, and the worst part is that I was listed as unpaid for two months when my account was only two months old and I have made a total payment of R1935 in the last 60days 1st) 24/12/2020=R535 2nd) 7/02/2021=R450 and it was only brought to my attention that I was behind on the 14/02/2021 in which i followed to make payment of R950 on the 24/02/2021. So if you count backwards from the 24/02/2021 to when I **** first payment kn the 24/12/2020 it is exactly 2 Months. So in 2 months I have paid A total amount of R1935 but yet I'm listed as I have never **** payments which as you can see is a total fabrication of the truth. So if you take in consideration to the above mentioned facts I have all the reason in the world to be upset. Attached to this email I will send all proof of above mentioned facts. Please can you contact me a.s.a.p with a resolution to the problem. And can you please send me a full statement of my account with The Teljoy Letterhead. Kind regards Renier Pieterse van Eeden
We sincerely apologise for the inconvenience.
We have been in contact with you via email to assist.
Kind Regards,
The Teljoy Team
We sincerely apologise for the inconvenience.
We have been in contact with you via email to assist.
Kind Regards,
The Teljoy Team
