Teljoy terrible terrible customer service

I have a phone that I am renting to own but it has been in for repairs twice in 2 months and now I received the phone back the beginning of August and AGAIN it is still broken. They have ben trying to put the blame on me telling me that I messed liquiuds on the phone and that is why it is damaged but for the third time now it gives the exact same issues and their policy does say if it cannot be repaired it has to be replaced. Not once do they actually go out of their way to get the phone replaced no they rather watse everyones time and money and tell you that you broke the phone and it is not under warranty so you have to pay for the damages. THEIR CUSTOMER SERVICE SUCK because they dont respond to your emails and you cannot get hold of them if you phone.