R
Rogers
1 reviews | Active since Jul 2023
10 May 2024, 07:20
TELJOY SUB CONTRACTORS
Teljoy Easy Fix, has not given me any problems when a claim is put through, BUT, I would strongly adivse, Teljoy to review all their sub contractors and read the reviews on Hellopeter about these companies.
One of them is now handling a small issue with my washing machine and is taking too long to rectify, 3 days to advise the issue and then seeking price for spares, which can be done in a couple of hours. A week has now lapsed, and this machine has inconvenienced us and should have been on the sub contractors priority list.
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Teljoy's replyOfficial
10 May 2024, 07:47Good day Rogers,
Thank you for bringing this matter to our attention and for your continued support of Teljoy Easy Fix. We sincerely apologize for any inconvenience caused by the delay in resolving the issue with your washing machine.
We take your feedback seriously and understand the importance of timely and efficient service, especially when it comes to essential household appliances. Please be assured that we are actively reviewing our subcontractors and their performance to ensure that they meet the high standards of service that we expect from all our partners.
We apologize for any frustration or inconvenience you may have experienced during this process. Rest assured, we are working diligently to expedite the resolution of the issue with your washing machine and will do everything in our power to ensure that it is resolved as quickly as possible.
Thank you for bringing this matter to our attention and for your continued support of Teljoy Easy Fix. We sincerely apologize for any inconvenience caused by the delay in resolving the issue with your washing machine.
We take your feedback seriously and understand the importance of timely and efficient service, especially when it comes to essential household appliances. Please be assured that we are actively reviewing our subcontractors and their performance to ensure that they meet the high standards of service that we expect from all our partners.
We apologize for any frustration or inconvenience you may have experienced during this process. Rest assured, we are working diligently to expedite the resolution of the issue with your washing machine and will do everything in our power to ensure that it is resolved as quickly as possible.
Best regards,
Teljoy's reply10 May 2024, 07:47
Official
Good day Rogers,
Thank you for bringing this matter to our attention and for your continued support of Teljoy Easy Fix. We sincerely apologize for any inconvenience caused by the delay in resolving the issue with your washing machine.
We take your feedback seriously and understand the importance of timely and efficient service, especially when it comes to essential household appliances. Please be assured that we are actively reviewing our subcontractors and their performance to ensure that they meet the high standards of service that we expect from all our partners.
We apologize for any frustration or inconvenience you may have experienced during this process. Rest assured, we are working diligently to expedite the resolution of the issue with your washing machine and will do everything in our power to ensure that it is resolved as quickly as possible.
Thank you for bringing this matter to our attention and for your continued support of Teljoy Easy Fix. We sincerely apologize for any inconvenience caused by the delay in resolving the issue with your washing machine.
We take your feedback seriously and understand the importance of timely and efficient service, especially when it comes to essential household appliances. Please be assured that we are actively reviewing our subcontractors and their performance to ensure that they meet the high standards of service that we expect from all our partners.
We apologize for any frustration or inconvenience you may have experienced during this process. Rest assured, we are working diligently to expedite the resolution of the issue with your washing machine and will do everything in our power to ensure that it is resolved as quickly as possible.
Best regards,