AS
Ann S
1 reviews | Active since Jun 2024
24 Jan 2026, 11:55
teljoy stay away
my son has a rent to own tv from teljoy for 17months..now hes getting sms from tv licenses he owes R543.43 because teljoy never paid..hang on for customer care for 30min then they cut the call..what the hell
Helpful (0)
Replies (2)0
Replies (2)
Teljoy's replyOfficial
24 Jan 2026, 15:25Helo Ann
We sincerely apologise for the frustration and inconvenience caused. Please be assured that your son does not owe any TV licence fees. Teljoy manages the TV licence for rent-to-own agreements, and no action is required from his side.
We will arrange for a senior consultant from our Collections team to contact him directly to investigate the SMS received and provide clarity and assistance as a matter of urgency.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this.
We sincerely apologise for the frustration and inconvenience caused. Please be assured that your son does not owe any TV licence fees. Teljoy manages the TV licence for rent-to-own agreements, and no action is required from his side.
We will arrange for a senior consultant from our Collections team to contact him directly to investigate the SMS received and provide clarity and assistance as a matter of urgency.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this.
Teljoy's reply24 Jan 2026, 15:25
Official
Helo Ann
We sincerely apologise for the frustration and inconvenience caused. Please be assured that your son does not owe any TV licence fees. Teljoy manages the TV licence for rent-to-own agreements, and no action is required from his side.
We will arrange for a senior consultant from our Collections team to contact him directly to investigate the SMS received and provide clarity and assistance as a matter of urgency.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this.
We sincerely apologise for the frustration and inconvenience caused. Please be assured that your son does not owe any TV licence fees. Teljoy manages the TV licence for rent-to-own agreements, and no action is required from his side.
We will arrange for a senior consultant from our Collections team to contact him directly to investigate the SMS received and provide clarity and assistance as a matter of urgency.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this.
AS
Ann S's updateReviewer Update
24 Jan 2026, 15:26tell that to sabc
AS
Ann S's update24 Jan 2026, 15:26
Reviewer Update
tell that to sabc