Teljoy Service is the WORST

SHOCKING CUSTOMER SERVICE

Teljoy requested that I make payment due to arrears which I did on 26 September 2023. I did my part with POP and everything. However POP email kept returning - I notified agent, and I got "but you are receiving emails from me". 1 week later I make contact with a different agent, he said he will send POP to needed agent. That weekend I was notified that I have been blacklisted due to non payment on Teljoy. The excuse I got "no notes have been made internally" So because they are communicating internally, they blacklisted me?