BB
Ben B
1 reviews | Active since May 2020
22 May 2020, 09:52
Teljoy service
I'm not one to complain easily but on Monday 18/05/2020 we were approved for a washing machine as we needed on urgently and were promised it would be delivered asap as we a big family and needed it urgently. We have had no response and are still waiting for it to be delivered. We even tried contacting teljoy back but to no avail. We are very disappointed and frustrated with the service
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Replies (2)
Teljoy's replyOfficial
22 May 2020, 13:01Good day,
We have been in contact to clear up the misunderstanding, we will be in contact with you as soon as we have stock and are able to deliver.
Kind Regards
The Teljoy Team
We have been in contact to clear up the misunderstanding, we will be in contact with you as soon as we have stock and are able to deliver.
Kind Regards
The Teljoy Team
Teljoy's reply22 May 2020, 13:01
Official
Good day,
We have been in contact to clear up the misunderstanding, we will be in contact with you as soon as we have stock and are able to deliver.
Kind Regards
The Teljoy Team
We have been in contact to clear up the misunderstanding, we will be in contact with you as soon as we have stock and are able to deliver.
Kind Regards
The Teljoy Team
BB
Ben B's updateReviewer Update
25 May 2020, 11:37I would like to thank for the staff of teljoy for dealing with my complaint swiftly and sorting my concern out, however I strongly believe constant communication is key to avoid these kind of issues and it needs to be practiced. Thankyou
BB
Ben B's update25 May 2020, 11:37
Reviewer Update
I would like to thank for the staff of teljoy for dealing with my complaint swiftly and sorting my concern out, however I strongly believe constant communication is key to avoid these kind of issues and it needs to be practiced. Thankyou