RM
Rudi M
1 reviews | Active since Dec 2024
19 Aug 2025, 11:43
Teljoy Ruining ITC Score!!!!!!!
You have listed me on ITC for missing payments in 2022, 2023, and 2024. How is it possible that I have missed payments when I have bank statements proving otherwise? THIS IS AFFECTING MY CREDIT SCORE, SO YOU NEED TO REMOVE IT NOW!!!!!!! Otherwise I will be laying a complaint with the NCR and all the other relevant financial institutions!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
19 Aug 2025, 11:47Hello Rudi
We understand how serious this matter is and truly regret the frustration it’s caused you.
We will escalate your case to our Collections manager for urgent investigation and feedback. If an error has been made, we’ll ensure its corrected with the relevant credit bureaus.
Thank you for bringing this to our attention — we’re committed to resolving it.
We understand how serious this matter is and truly regret the frustration it’s caused you.
We will escalate your case to our Collections manager for urgent investigation and feedback. If an error has been made, we’ll ensure its corrected with the relevant credit bureaus.
Thank you for bringing this to our attention — we’re committed to resolving it.
Best regards,
Teljoy's reply19 Aug 2025, 11:47
Official
Hello Rudi
We understand how serious this matter is and truly regret the frustration it’s caused you.
We will escalate your case to our Collections manager for urgent investigation and feedback. If an error has been made, we’ll ensure its corrected with the relevant credit bureaus.
Thank you for bringing this to our attention — we’re committed to resolving it.
We understand how serious this matter is and truly regret the frustration it’s caused you.
We will escalate your case to our Collections manager for urgent investigation and feedback. If an error has been made, we’ll ensure its corrected with the relevant credit bureaus.
Thank you for bringing this to our attention — we’re committed to resolving it.
Best regards,
RM
Rudi M's updateReviewer Update
27 Aug 2025, 08:44You have had more than enough time to sort this out. If there is no answer by the end of this week, I will file an official complaint with the consumer ombudsman and the NCR.
RM
Rudi M's update27 Aug 2025, 08:44
Reviewer Update
You have had more than enough time to sort this out. If there is no answer by the end of this week, I will file an official complaint with the consumer ombudsman and the NCR.
Teljoy's replyOfficial
27 Aug 2025, 09:00Hello Rudi,
Please note that we have re-escalated this to the Accounts Team Management to contact you urgently and provide feedback.
Thank you for your patience and understanding.
Please note that we have re-escalated this to the Accounts Team Management to contact you urgently and provide feedback.
Thank you for your patience and understanding.
Best regards,
Teljoy's reply27 Aug 2025, 09:00
Official
Hello Rudi,
Please note that we have re-escalated this to the Accounts Team Management to contact you urgently and provide feedback.
Thank you for your patience and understanding.
Please note that we have re-escalated this to the Accounts Team Management to contact you urgently and provide feedback.
Thank you for your patience and understanding.
Best regards,