CL
Charles L
1 reviews | Active since Jan 2025
04 Mar 2026, 10:00
Teljoy ripping of loyal long term customers
Unfriendly rude, unprofessional, lying agents Your agents needs training on customer care and being honest. You would do so much better if your agents isn't rude the way they are or lying to your customers, I'm a long time loyal customer but I will be ending my contracts and take my money elsewhere,
Helpful (0)
Replies (2)0
Replies (2)
Teljoy's replyOfficial
04 Mar 2026, 10:32Hello Charles
We are truly sorry to read this. As a long-standing and loyal customer, you deserve professionalism, honesty and respectful service at all times. What you’ve described is completely unacceptable and not aligned with Teljoy’s values.
We are truly sorry to read this. As a long-standing and loyal customer, you deserve professionalism, honesty and respectful service at all times. What you’ve described is completely unacceptable and not aligned with Teljoy’s values.
We take feedback about agent conduct very seriously, especially concerns about rudeness or dishonesty. This will need to be investigated properly.
We would really appreciate the opportunity to review the interaction, address the behavior internally, and resolve your concerns before you make a final decision about ending your contracts.
Your loyalty over the years truly matters to us, and we would like the chance to make this right.
Teljoy's reply04 Mar 2026, 10:32
Official
Hello Charles
We are truly sorry to read this. As a long-standing and loyal customer, you deserve professionalism, honesty and respectful service at all times. What you’ve described is completely unacceptable and not aligned with Teljoy’s values.
We are truly sorry to read this. As a long-standing and loyal customer, you deserve professionalism, honesty and respectful service at all times. What you’ve described is completely unacceptable and not aligned with Teljoy’s values.
We take feedback about agent conduct very seriously, especially concerns about rudeness or dishonesty. This will need to be investigated properly.
We would really appreciate the opportunity to review the interaction, address the behavior internally, and resolve your concerns before you make a final decision about ending your contracts.
Your loyalty over the years truly matters to us, and we would like the chance to make this right.
CL
Charles L's updateReviewer Update
04 Mar 2026, 14:30I would like to have the two last recordings of me interacting with your agents , also the one that happened over December 2025 where your agents also **** to me . You can contact me tomorrow morning on ***, or ***
CL
Charles L's update04 Mar 2026, 14:30
Reviewer Update
I would like to have the two last recordings of me interacting with your agents , also the one that happened over December 2025 where your agents also **** to me . You can contact me tomorrow morning on ***, or ***