LE
Louw E
1 reviews | Active since Jun 2018
14 Jan 2019, 18:07
Teljoy rent to own ****
It is a ****. On their 36 month contract they routinely charged for 37 months claiming the last month is for transfer costs. The contract does not allow for this. everybody who had a rental agreement should check how many months they paid and reclaim the extra month
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
15 Jan 2019, 07:54Good day Louw,
We understand your concern. The customer care supervisor will be in contact with you to advise.
Regards,
The Teljoy Team
We understand your concern. The customer care supervisor will be in contact with you to advise.
Regards,
The Teljoy Team
Teljoy's reply15 Jan 2019, 07:54
Official
Good day Louw,
We understand your concern. The customer care supervisor will be in contact with you to advise.
Regards,
The Teljoy Team
We understand your concern. The customer care supervisor will be in contact with you to advise.
Regards,
The Teljoy Team
LE
Louw E's updateReviewer Update
23 Jan 2019, 07:38eventually they agreed that they have no right to bill 37 times. (after MANY arguments)
The problem now is that they do not have the ability to calculate my refund correctly and just deposited an incorrect amount into my account.
LE
Louw E's update23 Jan 2019, 07:38
Reviewer Update
eventually they agreed that they have no right to bill 37 times. (after MANY arguments)
The problem now is that they do not have the ability to calculate my refund correctly and just deposited an incorrect amount into my account.
LE
Louw E's updateReviewer Update
12 Dec 2019, 10:23I eventually got the correct refund!
LE
Louw E's update12 Dec 2019, 10:23
Reviewer Update
I eventually got the correct refund!