EJ
Eugene J

1 reviews | Active since Mar 2025

03 Apr 2025, 18:29

Teljoy poor service

I got a TV from them rent to buy my tv is not even older than 4 months and it stopped working I have been trying to get the to collect the tv for repairs since the 18th of March 2025 I am still waiting it's is now April the 3rd I would not recommend them my tv is still here by my house they did not fetch it mind you I am now paying for something that has been standing this long is there anything I can do?

0
Replies (3)
Teljoy
Teljoy's reply04 Apr 2025, 08:14
Official
Hello Eugene 

We sincerely apologize for the delay and the inconvenience you've experienced. A technical consultant will be in contact with you shortly to assist and arrange for the collection of your TV for repairs.

We truly value your support and appreciate your patience while we work to resolve this matter as quickly as possible. 
EJ
Eugene J's update09 Apr 2025, 17:13
Reviewer Update
I really appreciate it thank you very much 👍 The guy we have spoken to is a very nice gentleman very good with hes clients 👌
Teljoy
Teljoy's reply10 Apr 2025, 08:36
Official
Hello Eugene

 Thank you so much for your kind words — we truly appreciate it! 😊 We're thrilled to hear you had such a positive experience, and we'll be sure to pass along your compliments to the gentleman who assisted you. At Teljoy, we always aim to give our customers the best service possible. 💛