MT
Melissa T
1 reviews | Active since Mar 2019
07 Sept 2020, 09:25
Teljoy - no joy!
I wish I could rate this at 0.
I app**** for credit this past weekend on a TV. Teljoy did the credit check and I was Pre Approved for maximum of R399 a month. The TV I selected was R209 a month and suited my budget.
I uploaded my documents that were required and now I get a message saying I don't qualify for the minimum requirements???
How on earth am I Pre Approved for something and then all of a sudden not.
I am deeply saddened by this. Teljoy you offer no joy.
Shame on you!
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Replies (1)
Teljoy's replyOfficial
07 Sept 2020, 09:46Hi Melissa,
We apologise that we could not assist you.
We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers.
Kind Regards,
The Teljoy Team
We apologise that we could not assist you.
We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers.
Kind Regards,
The Teljoy Team
Best regards,
Teljoy's reply07 Sept 2020, 09:46
Official
Hi Melissa,
We apologise that we could not assist you.
We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers.
Kind Regards,
The Teljoy Team
We apologise that we could not assist you.
We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers.
Kind Regards,
The Teljoy Team
Best regards,