AS
Andre S
1 reviews | Active since Apr 2011
07 Mar 2025, 16:12
Teljoy no joy
I have 5 devices with them. Including a new TV, which did not work for 2 hours. Now struggling beyond 48 hours to get any response to when they wil come and replace/fix.
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Teljoy's replyOfficial
07 Mar 2025, 16:31Hello Andre
We sincerely regret the inconvenience you are experiencing with your TV and the delay in resolving this matter. We understand how frustrating this must be, and we want to assure you that we are prioritizing your request.
Our technical team is actively working on arranging the necessary repair or replacement. We will provide you with an update as soon as possible regarding the next steps and expected resolution timeframe.
We sincerely regret the inconvenience you are experiencing with your TV and the delay in resolving this matter. We understand how frustrating this must be, and we want to assure you that we are prioritizing your request.
Our technical team is actively working on arranging the necessary repair or replacement. We will provide you with an update as soon as possible regarding the next steps and expected resolution timeframe.
Teljoy's reply07 Mar 2025, 16:31
Official
Hello Andre
We sincerely regret the inconvenience you are experiencing with your TV and the delay in resolving this matter. We understand how frustrating this must be, and we want to assure you that we are prioritizing your request.
Our technical team is actively working on arranging the necessary repair or replacement. We will provide you with an update as soon as possible regarding the next steps and expected resolution timeframe.
We sincerely regret the inconvenience you are experiencing with your TV and the delay in resolving this matter. We understand how frustrating this must be, and we want to assure you that we are prioritizing your request.
Our technical team is actively working on arranging the necessary repair or replacement. We will provide you with an update as soon as possible regarding the next steps and expected resolution timeframe.