MB
Marizel B
1 reviews | Active since Sept 2016
21 Feb 2025, 10:30
Teljoy negligence - poor credit score now
They fail to update the credit bureau and it shows missed payments. I have a poor credit score ever since I have an account with teljoy.
This is pathetic. And customer care DO NOT CARE!
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Teljoy's replyOfficial
21 Feb 2025, 10:34Hello Marizel
We sincerely apologize for any inconvenience caused regarding your credit bureau update. We take matters like these very seriously, and we understand how important your credit score is.
Our team is committed to ensuring that any incorrect reporting is addressed promptly.
We regret any frustration you’ve experienced and appreciate your patience as we work to resolve this matter. A representative will be in touch with you as soon as possible.
We sincerely apologize for any inconvenience caused regarding your credit bureau update. We take matters like these very seriously, and we understand how important your credit score is.
Our team is committed to ensuring that any incorrect reporting is addressed promptly.
We regret any frustration you’ve experienced and appreciate your patience as we work to resolve this matter. A representative will be in touch with you as soon as possible.
Teljoy's reply21 Feb 2025, 10:34
Official
Hello Marizel
We sincerely apologize for any inconvenience caused regarding your credit bureau update. We take matters like these very seriously, and we understand how important your credit score is.
Our team is committed to ensuring that any incorrect reporting is addressed promptly.
We regret any frustration you’ve experienced and appreciate your patience as we work to resolve this matter. A representative will be in touch with you as soon as possible.
We sincerely apologize for any inconvenience caused regarding your credit bureau update. We take matters like these very seriously, and we understand how important your credit score is.
Our team is committed to ensuring that any incorrect reporting is addressed promptly.
We regret any frustration you’ve experienced and appreciate your patience as we work to resolve this matter. A representative will be in touch with you as soon as possible.