TELJOY: MASTERS OF INCOMPETENCE

This has been a nightmare from the start. First the accepted my desired choice then I was notified the model is no longer available. Why even advertise something that is not in stock? Fine. I then selected a more expensive option as I thought the nightmare would just end but no. The fridge was delivered after hours and not on the communicated date and time. O had to call their *********** logistics partner numerous times and was bounced around by multiple personnel. So finally the fridge arrived but is chipped on the side. There’s even some scratches on the inside. I’ve reported it immediately and since then it has been weeks without this being resolved. They just give you the run-around. They have zero regard for their PAYING customers. We are not here for freebies. We want what we pay for. The level of incompetence is appalling.