Teljoy logistic - NO response - just need some feedback, please@

Item: Teljoy
Rating: 1
Author: Johanna K

Here we go again....on 22 August 2023 I was advised that the logistic team will interact with me, after insurance claim was processed. Today the 3rd of September - NO interaction, not even any feedback. No contact person or email available to phone or email - only customer care crew. All I need is some feedback, please?

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Replies (1)

Teljoy's replyOfficial

04 Sept 2024, 08:53

Hello Johanna

We sincerely apologize for the inconvenience and frustration this delay has caused. We understand how important timely communication is, and we're sorry for falling short of your expectations.

Please rest assured that your case is a priority. We will immediately escalate this to the logistics team to ensure you receive feedback as soon as possible.

Thank you for your patience and understanding.

Teljoy's reply04 Sept 2024, 08:53

Official