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Daiyaan I
1 reviews | Active since Aug 2023
16 Aug 2023, 13:53
Teljoy listed me on the ***** prevention even though I have paid the acc
I took out the device and has since lost my job and been employed at a new company they kept on saying that they will collect I took off work twice as they didn't show up so I paid part of my balance and will be paying again at the end of August I have set up the arrangements and I find out I'm listed on the ***** prevention service and it will now take me 10 years to get it off my name I think that is completely disgusting since I have kept them apprised of all info and made a payment
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Replies (3)
Teljoy's replyOfficial
16 Aug 2023, 15:02Hello Daiyaan, we understand your frustration and sincerely apologize for the inconvenience caused. Our collections team will look into the matter and provide you with feedback swiftly.
Teljoy's reply16 Aug 2023, 15:02
Official
Hello Daiyaan, we understand your frustration and sincerely apologize for the inconvenience caused. Our collections team will look into the matter and provide you with feedback swiftly.
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Daiyaan I's updateReviewer Update
16 Aug 2023, 17:35Keep in mind I set up the arrangement before I was listed on the FPS however I have contacted them and they confirmed I am listed and only you guys can tell them to remove it , I spoke to one of your agents and they state I have to pay the balance up to date before it can get removed but it shouldn't of happened in the first place as I set up the arrangement before that and made the first payment towards it
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Daiyaan I's update16 Aug 2023, 17:35
Reviewer Update
Keep in mind I set up the arrangement before I was listed on the FPS however I have contacted them and they confirmed I am listed and only you guys can tell them to remove it , I spoke to one of your agents and they state I have to pay the balance up to date before it can get removed but it shouldn't of happened in the first place as I set up the arrangement before that and made the first payment towards it
Teljoy's replyOfficial
17 Aug 2023, 08:05We have escalated the matter to management to look into this and get back to you.
Teljoy's reply17 Aug 2023, 08:05
Official
We have escalated the matter to management to look into this and get back to you.