MP
Mima P

1 reviews | Active since Apr 2022

04 Apr 2022, 12:07

Teljoy listed me as ***** and wont even bother to come to an agreement !!!!!

I am very upset with Teljoy!!

I've been trying to open an bank account for 2 to 3 years and haven't had any success all to find out that teljoy listed me as ***** and because of that I haven't been able to open up any bank accounts. I fully understand that I have outstanding payments with them but that's due to me not having work for the past 2 and a half years. I now have a job and I'm trying to clear all my debt, and with me now having a job I need to open up a bank account.

I have phoned them to resolve this issue and they explained that I need to pay a certain amount which is not a problem however, how am I supposed pay them that amount if I cannot even open a bank account?

I have asked them to remove me off SA ***** and to rather put a judgement on my name seen as though they are a credit provider and so that I can at least open an bank account and to rather make payment arrangements for each month and all I get told from Sabrina is that its my problem and not theirs. How do they expect me to pay accounts if I cant even open up a bank account??????

NOWHERE in the contracts that I signed with them does it state that I will get listed as *****.

And not to even mention that back in 2020 when I explained that I lost my job due to covid and that as soon as I do get some sort of funds and I try and make payment towards my account. SABRINA replies with cheeky remarks saying "its not my problem and that my over due payment was before covid." like yes I know SABRINA BUT YOU HAVE NO IDEA WHAT HAPPENS IN A PERSONS LIFE AND WHAT TROUBLES WE GO THROUGH SO YOU HAVE NO RIGHT TO GET ALL RUDE TO THE CLIENT!!!!!!

My husband has even tried talking to them to get the settlement amount and to resolve this issue and to come to some sort of agreement and SABRINA just puts the phone down without even talking to him

PLEASE TAKE MY NAME OFF ***** SO I CAN OPEN A DAMN BANK ACCOUNT TO PAY MY OUTSTANDING BALANCE!!!!!!!!

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Replies (1)
Teljoy
Teljoy's reply09 Apr 2022, 14:51
Official
Hello Mima, we are sorry to hear of your difficulties over the past years. Please understand that Teljoy does not offer credit, rather we offer a month to month rental. As Selina explained, the unit still belongs to Teljoy and, as the rental agreement was in breach, the account either needs to be paid up or the unit needs to be returned for us to be able to assist with the SAFPS listing.