lJ
liandie J

1 reviews | Active since Mar 2014

27 Sept 2026, 09:30

Teljoy keeps debiting incorrect amount

Teljoy has once again debited my *** incorrectly — this time R546.93 instead of the agreed amount. Despite multiple *** and complaints, they continue to ignore my dispute and fail to correct their system. This repeated overcharging is unacceptable and shows blatant disregard for customers. I demand immediate correction, refund of all excess debits, and accountability for their ongoing misconduct.

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Replies (1)
Teljoy
Teljoy's reply27 Sept 2026, 15:18
Official

We sincerely apologies for the frustration and inconvenience caused. We understand how upsetting it is to experience repeated incorrect debits, and we truly appreciate your patience. Please be assured that we are taking your concern seriously and will work to resolve it as soon as possible.