Teljoy just wants your money but the cant assist their client

The services that is provided on the accounts department is useless there is no other word for it. Will never refer anyone to their company.

There are so many different people that phones you regarding your account and when you send them the proof that they are deducting money and different amounts and for someone different’ s account. The manager then advised that there is ***** on the bank however when we go the bank they advised that the money is no longer in the account and Teljoy should have received it. When you request them to put everything in writing for you they do not even have record of the conversation and you follow up again to find out you just simply being advised that the advisor will phone you back.

It has been nightmare with their accounts department, maybe I should make ***** case open against Teljoy as they do not advise why the different amounts are being deducted.

Teljoy known for the company to complain they do not receive payment but they can’t even assist you with your queries.

I will not talk to the person dealing with the account and nor the manager of that advisor.