Teljoy is very very bad

Teljoy delivers the worst customer service ever.When you start a contract with them,they promise you that they repair and replace parts free of charge to the cuatomer,but when push come to shuff,they always have excuses.I asked them to replace my cracked inlet pipe and my outlet pipe,stil today nobody picked up a phone and calldd me.They keep telling me that i am responsible for this maintenace of this washing machine.Think twice before you take out a contract with teljoy because it wil cost you twice as much and the techncial department wil just refuse point blank to even come and assess your appliance.Please fire your technical department because they are useless..Do not make use of teljoy service.They to damn lazy to do their jobs and follow up with customers.