JVDH
Jack Van Den Heever
1 reviews | Active since Mar 2021
25 Jun 2021, 12:24
Teljoy IS THE WORST
We have been customers of teljoy now for over 8 years. Everytime we want to take a new item for rental we are treated like its a new application. We have 2 things currently that we are paying, but now once again we are treated like this. They messed up our account statements causing us to fall behind. They are absolutely pathetic with no respect for their loyal customers. AVOID TELJOY!! THEY ARE THE WORST
Helpful (0)
Replies (5)0
Replies (5)JVDH
Jack Van Den Heever's updateReviewer Update
25 Jun 2021, 14:47Your customer service people cant even assist. They just keep saying the same thing over and over, dont even waste our time further. After my tv is finished our business is concluded. Thanks for 8 years of being treated like ****.
JVDH
Jack Van Den Heever's update25 Jun 2021, 14:47
Reviewer Update
Your customer service people cant even assist. They just keep saying the same thing over and over, dont even waste our time further. After my tv is finished our business is concluded. Thanks for 8 years of being treated like ****.
Teljoy's replyOfficial
25 Jun 2021, 15:19Hello Jack,
We have escalated this to management for assistance.
Kind regards,
The Teljoy Team
We have escalated this to management for assistance.
Kind regards,
The Teljoy Team
Teljoy's reply25 Jun 2021, 15:19
Official
Hello Jack,
We have escalated this to management for assistance.
Kind regards,
The Teljoy Team
We have escalated this to management for assistance.
Kind regards,
The Teljoy Team
JVDH
Jack Van Den Heever's updateReviewer Update
29 Jun 2021, 18:52Ooh they have escalated it to management level. This is simply rediculous. Nothing at all happened. No progress at all. No contact, just hot air. Teljoy in a nutshell.
JVDH
Jack Van Den Heever's update29 Jun 2021, 18:52
Reviewer Update
Ooh they have escalated it to management level. This is simply rediculous. Nothing at all happened. No progress at all. No contact, just hot air. Teljoy in a nutshell.
Teljoy's replyOfficial
06 Jul 2021, 09:52Hi Jack V
We have sent an email to the account holder and advised accordingly.
Should you require further assistance, do not hesitate to contact us.
Regards
The Teljoy Team
We have sent an email to the account holder and advised accordingly.
Should you require further assistance, do not hesitate to contact us.
Regards
The Teljoy Team
Teljoy's reply06 Jul 2021, 09:52
Official
Hi Jack V
We have sent an email to the account holder and advised accordingly.
Should you require further assistance, do not hesitate to contact us.
Regards
The Teljoy Team
We have sent an email to the account holder and advised accordingly.
Should you require further assistance, do not hesitate to contact us.
Regards
The Teljoy Team
JVDH
Jack Van Den Heever's updateReviewer Update
09 Jul 2021, 16:23We have had no response regarding our application at all, a lot of promises and excuses.
JVDH
Jack Van Den Heever's update09 Jul 2021, 16:23
Reviewer Update
We have had no response regarding our application at all, a lot of promises and excuses.