Teljoy is Terrible! NO customer service!!

Terrible Customer Service at Teljoy after supplying faulty appliance!

I have been receiving terrible service from Teljoy! I ordered an appliance that has been logged as faulty since day 1 after delivery. I have not received any feedback after numerous calls regarding the repair or replacement of the washing machine. The delivery address is Oudtshoorn, Today I received the appliance delivered in Springs???? I have been holding for 10 minutes at technical, without answer. After calling back, the lines are "too busy" to assist me No response or feedback via telephone or email whatsover! I have been using them for almost 10 years! This is rediculous! Will cancel every rto with them and NEVER EVER recommend them as I used to, to anyone!