SN
S'mangele Ntuli
1 reviews | Active since Jan 2024
09 Feb 2026, 08:01
Teljoy Incompetence
What might seem first glance as a great rent to own appliance company don't believe it. The process is seamless yet they hide a lot of terms and conditions. You have to wait until 6months before taking back the rented item, if the item is damaged they come and fix it but don't take accountability if it's broken yet they had said they fixed then the] make you pay for something that you never damaged.
Let me not speak about their agents who take you from pillar to post repeating the same answers yet you end up not helped!.
Helpful (0)
Replies (4)0
Replies (4)
Teljoy's replyOfficial
09 Feb 2026, 08:06Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience, as this is not the level of service Teljoy aims to provide. Please be advised that this matter has been escalated, and management will contact you directly to provide clarity and assist with a resolution as soon as possible. Thank you for bringing this to our attention.
Best regards,
Teljoy's reply09 Feb 2026, 08:06
Official
Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience, as this is not the level of service Teljoy aims to provide. Please be advised that this matter has been escalated, and management will contact you directly to provide clarity and assist with a resolution as soon as possible. Thank you for bringing this to our attention.
Best regards,
SN
S'mangele Ntuli's updateReviewer Update
09 Feb 2026, 08:12Good day unfortunately I'm not interested and don't want the contacted as this went on for months with no help, now because I'm writing at Hello Peter I'm getting the textbook reply. I'll pay and get it over and done with.
Thank you
Thank you
SN
S'mangele Ntuli's update09 Feb 2026, 08:12
Reviewer Update
Good day unfortunately I'm not interested and don't want the contacted as this went on for months with no help, now because I'm writing at Hello Peter I'm getting the textbook reply. I'll pay and get it over and done with.
Thank you
Thank you
Teljoy's replyOfficial
09 Feb 2026, 08:17Kindly note that our Accounts Department will be in contact with you to assist with your account, as payments have not been received since August last year.We encourage you to engage with our team so the matter can be reviewed and resolved accordingly.
Best regards,
Teljoy's reply09 Feb 2026, 08:17
Official
Kindly note that our Accounts Department will be in contact with you to assist with your account, as payments have not been received since August last year.We encourage you to engage with our team so the matter can be reviewed and resolved accordingly.
Best regards,
SN
S'mangele Ntuli's updateReviewer Update
09 Feb 2026, 08:24Account hasn't been paid because I wrote an email stating why and I called but to my dismay still no help. We can take up legally if needth be. You can email bit as for your calls definitely not taking them
SN
S'mangele Ntuli's update09 Feb 2026, 08:24
Reviewer Update
Account hasn't been paid because I wrote an email stating why and I called but to my dismay still no help. We can take up legally if needth be. You can email bit as for your calls definitely not taking them