MN
Marcelle N

1 reviews | Active since Apr 2022

04 Nov 2022, 16:02

TELJOY ******* LISTINGS ON THE SAFPS

I WISH THAT I DIDNT NEED TO DO A RATING BECAUSE AS FAR AS I AM CONCERNED THERE SHOULD BE NO RATING!!!!!!!!!

I AM NOT GOING TO EXPLAIN A LONG STORY BUT THIS IS A WARNING AND HELP FOR ANYONE STRUGGLING WITH THIS COMPANY.

I have literally begged Teljoy to call me, give me information, explain the legal processes to me on why i was listed on SAFPS. These people list me as a WHOLE ***** and cant give me a reason valid enough other that irregular payment.

I would like to advise everyone who in future will have issues with Teljoy to lay a formal complaint with the Consumer Ombudsman.

EVERYONE going forward that types in Teljoy+*****+SAFPS from today onwards will come across this complaint and I want you lodge a formal complaint with the SOUTH AFRICAN CONSUMER PROTECTOR.

SELENA DUBE, HER MANAGER, PORTIA, SAMUEL and everyone at Teljoy I have spoken to has APPALLED ME!!!!!!

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Replies (1)
Teljoy
Teljoy's reply04 Nov 2022, 16:26
Official
Hello Marcelle, thank you for your email. Teljoy has a legal right to list you on the SAFPS as your account has been in arrears with Teljoy due to inconsistent payment history since 2020. All relevant communication has been sent to you. Our terms and conditions remain.