rS
rene S

1 reviews | Active since Aug 2009

16 Apr 2026, 14:58

teljoy/ hisense disgust

I rent a washing machine, never used until i took it out the box 2/3 month ago, and i tears clothing and sounds like a boing taking off all through the wash. i sent a product repair request 3 weeks ago and still waiting. Its from Hisense and even they give me the un around. i want the old rental taken back and want a new replacement right away, this goes against everything the advertise.

0
Replies (3)
rS
rene S's update16 Apr 2026, 15:00
Reviewer Update
I rent a washing machine, never used until i took it out the box 2/3 month ago, and it tears clothing and sounds like a bowing taking off all through the wash. i sent a product repair request 3 weeks ago and still waiting. Its from Hisense and even they give me the un around. i want the old rental taken back and want a new replacement right away, this goes against everything the advertise.
rS
rene S's update16 Apr 2026, 15:01
Reviewer Update
i want a new machine asap please rental is rental now sort this out
Teljoy
Teljoy's reply16 Apr 2026, 15:50
Official
Hi, thank you for bringing this to our attention.
We sincerely apologize for the frustration and inconvenience you’ve experienced with your Hisense, Your matter has now been escalated as a priority. A member of our team will be in contact shortly to assist you