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Sonia S
1 reviews | Active since Sept 2017
28 Jun 2022, 11:41
Teljoy ********** and *******!!!
I took out a PS4 with Teljoy a few years ago. I called for a replacement unit and this was provided. The problem has now risen that an account was opened in my now husbands name. So we have 2 accounts but 1 consol. This is ***** and now we a treated like ******* whereas teljoy was the actual *******. I want my husbands name to be removed from the FAPD and the record set straight. This has been ongoing since December. I am tired of people telling me its under investigation with NO HELP!!!
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Replies (2)
Teljoy's replyOfficial
28 Jun 2022, 12:02Hello Sonia, We thank you for the feedback and apologise for the frustration caused. We are investigating this for you and will get back to you with feedback soon.
Teljoy's reply28 Jun 2022, 12:02
Official
Hello Sonia, We thank you for the feedback and apologise for the frustration caused. We are investigating this for you and will get back to you with feedback soon.
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Sonia S's updateReviewer Update
20 Aug 2022, 08:48So how exactly are you investigating when you havent asked me for any information. Your service is pathetic. It is now August and still no nothing from Teljoy.
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Sonia S's update20 Aug 2022, 08:48
Reviewer Update
So how exactly are you investigating when you havent asked me for any information. Your service is pathetic. It is now August and still no nothing from Teljoy.