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Franco B
1 reviews | Active since Oct 2024
30 Oct 2024, 13:34
Teljoy extended warranty/Insurance
I took out insurance with Teljoy after finishing off my rent to own period on a washing machine. The washing machine started giving problems and I reported it to the Teljoy team, it has been more than a week without any feedback from them (machine still not working) but I am expected to make my payments on a monthly basis.
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Teljoy's replyOfficial
30 Oct 2024, 13:48Good day Franco,
Thank you for reaching out. We understand your concern regarding the delay in feedback and the inconvenience with your washing machine. Rest assured, your request has been noted, and we’re actively working on resolving the issue. We will follow up with the relevant team to expedite the service process. Your patience is greatly appreciated, and we’ll be in touch with an update as soon as possible.
Thank you for reaching out. We understand your concern regarding the delay in feedback and the inconvenience with your washing machine. Rest assured, your request has been noted, and we’re actively working on resolving the issue. We will follow up with the relevant team to expedite the service process. Your patience is greatly appreciated, and we’ll be in touch with an update as soon as possible.
Teljoy's reply30 Oct 2024, 13:48
Official
Good day Franco,
Thank you for reaching out. We understand your concern regarding the delay in feedback and the inconvenience with your washing machine. Rest assured, your request has been noted, and we’re actively working on resolving the issue. We will follow up with the relevant team to expedite the service process. Your patience is greatly appreciated, and we’ll be in touch with an update as soon as possible.
Thank you for reaching out. We understand your concern regarding the delay in feedback and the inconvenience with your washing machine. Rest assured, your request has been noted, and we’re actively working on resolving the issue. We will follow up with the relevant team to expedite the service process. Your patience is greatly appreciated, and we’ll be in touch with an update as soon as possible.