Teljoy Easyfix is a USELESS, ****
I have been a member of the Teljoy Easyfix Maintenance Plan for YEARS! Each month paying a debit order of R149. Then try getting something repaired - oh my gosh!! Waiting weeks for someone to call me back to have repairs arranged. In the end, I just replaced the TV that needed repair. WORST SERVICE I have ever encountered. I have immediately cancelled my membership with these SHARKS and will not allow them to continue doing me in with R149 per month. STAY AWAY FROM THESE PEOPLE!!
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Teljoy's replyOfficial
01 Apr 2026, 10:55Hello Beulah
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we aim to provide, especially to a long-standing Easyfix member.
We understand how disappointing it must have been to wait for assistance and ultimately have to replace your TV. Your feedback is important to us, and we take your concerns regarding delays and lack of communication very seriously.
We would truly appreciate the opportunity to make this right; we will investigate this matter further and provide you with the necessary feedback.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we aim to provide, especially to a long-standing Easyfix member.
We understand how disappointing it must have been to wait for assistance and ultimately have to replace your TV. Your feedback is important to us, and we take your concerns regarding delays and lack of communication very seriously.
We would truly appreciate the opportunity to make this right; we will investigate this matter further and provide you with the necessary feedback.
Best regards,
Teljoy's reply01 Apr 2026, 10:55
Official
Hello Beulah
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we aim to provide, especially to a long-standing Easyfix member.
We understand how disappointing it must have been to wait for assistance and ultimately have to replace your TV. Your feedback is important to us, and we take your concerns regarding delays and lack of communication very seriously.
We would truly appreciate the opportunity to make this right; we will investigate this matter further and provide you with the necessary feedback.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we aim to provide, especially to a long-standing Easyfix member.
We understand how disappointing it must have been to wait for assistance and ultimately have to replace your TV. Your feedback is important to us, and we take your concerns regarding delays and lack of communication very seriously.
We would truly appreciate the opportunity to make this right; we will investigate this matter further and provide you with the necessary feedback.
Best regards,