GC
Gwen C
1 reviews | Active since Apr 2022
15 Jun 2024, 08:53
Teljoy does it again!!!
<div>I had an issue with my account and sent an email to various departments including a lady called ++++on Friday evening the 14th June . I only expected an answer in the coming week. I could not believe my eyes when I received an answer from +++++ at 20h30 at night with a complete answer and reason plus an invoice as proof. Wow wow wow. I hope that all the management at Teljoy are aware of the value that +++++ brings to the company.+++++ thank you! Its very seldom if at all that I have ever had this response to any query.</div>
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Teljoy's replyOfficial
15 Jun 2024, 09:44Hello Gwen
We are thrilled to hear about your positive experience with our management and the prompt assistance you received from her. It is heartening to know that she was able to address your concern so swiftly and thoroughly, even beyond regular working hours.
We take great pride in our team members who go above and beyond to ensure our customers' needs are met with the utmost care and efficiency.Thank you for choosing Teljoy and for taking the time to share your feedback. We will continue to work hard to maintain the high standards of service that you have come to expect from us.
We are thrilled to hear about your positive experience with our management and the prompt assistance you received from her. It is heartening to know that she was able to address your concern so swiftly and thoroughly, even beyond regular working hours.
We take great pride in our team members who go above and beyond to ensure our customers' needs are met with the utmost care and efficiency.Thank you for choosing Teljoy and for taking the time to share your feedback. We will continue to work hard to maintain the high standards of service that you have come to expect from us.
Best regards,
Teljoy's reply15 Jun 2024, 09:44
Official
Hello Gwen
We are thrilled to hear about your positive experience with our management and the prompt assistance you received from her. It is heartening to know that she was able to address your concern so swiftly and thoroughly, even beyond regular working hours.
We take great pride in our team members who go above and beyond to ensure our customers' needs are met with the utmost care and efficiency.Thank you for choosing Teljoy and for taking the time to share your feedback. We will continue to work hard to maintain the high standards of service that you have come to expect from us.
We are thrilled to hear about your positive experience with our management and the prompt assistance you received from her. It is heartening to know that she was able to address your concern so swiftly and thoroughly, even beyond regular working hours.
We take great pride in our team members who go above and beyond to ensure our customers' needs are met with the utmost care and efficiency.Thank you for choosing Teljoy and for taking the time to share your feedback. We will continue to work hard to maintain the high standards of service that you have come to expect from us.
Best regards,