AF
Annerien F
1 reviews | Active since Mar 2015
03 Oct 2023, 14:21
Teljoy - DO NOT SUPPORT THEY HAVE ZERO CUSTOMER CARE!!!
Do not recommend at al. Was charged for a full month even when I received my broken fridge on the 12/09!. Had to constantly nag and beg for assistance. Broken fridge was exhanged 29 September only and still I was billed for the whole month! DO NOT EVER BUY FROM THEM, THEY TAKE YOUR MONEY VERY QUIVKLY BUT HAVE NO CUSTOMER SERVICE AT ALL!!!!
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Replies (2)
Teljoy's replyOfficial
03 Oct 2023, 14:52Hello Annerien, we understand your frustration and sincerely apologize for the inconvenience caused. We have escalate the issue with our technical management they will look into the matter and revert back to you swiftly.
Teljoy's reply03 Oct 2023, 14:52
Official
Hello Annerien, we understand your frustration and sincerely apologize for the inconvenience caused. We have escalate the issue with our technical management they will look into the matter and revert back to you swiftly.
Teljoy's replyOfficial
03 Oct 2023, 15:31Hello Annerien, once again we sincerely apologize with the inconvenience caused. We have escalated the issue with higher management, please look at your emails for further communication.
Teljoy's reply03 Oct 2023, 15:31
Official
Hello Annerien, once again we sincerely apologize with the inconvenience caused. We have escalated the issue with higher management, please look at your emails for further communication.