RC
Ralph C

1 reviews | Active since Jul 2021

06 Jan 2022, 12:22

Teljoy disappointment

Good news you are approved. Email and Sms. Only to receive a call from a friendly Advisor - you qualified for a lesser amount. Totally unprofessional and pathetic.

0
Replies (1)
Teljoy
Teljoy's reply06 Jan 2022, 12:50
Official
Goo day Ralph h C

We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers. 

Regards
The Teljoy Team

Best regards,