MA
Masnoona A
1 reviews | Active since Oct 2019
22 Jan 2024, 15:06
Teljoy / Defy...Who to Blame!!!
I cannot believe the disappointment :-( No one is coming back to me after they took my washing machine for a few weeks for repairs and returned it still not repaired. Does some companies think we as consumers can be bribed then everything is okay after that. I thought after speaking to one of their senior staff members, im gona be sorted but, not even that helped. I dont know who to be angry/disappointed at, Teljoy or Defy!!!! I DO NOT want the same washing machine repaired and brought to me, I want a brand new one PLEASE!!!
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Teljoy's replyOfficial
22 Jan 2024, 15:29Good day,
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced. They will review the situation and promptly work towards a resolution. Rest assured, we take your concerns seriously, and we are committed to resolving them to your satisfaction.
Our team will diligently assess the situation and revert back to you with updates and a comprehensive plan of action.
. We understand your frustration, and we appreciate your patience as we work towards a resolution.
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced. They will review the situation and promptly work towards a resolution. Rest assured, we take your concerns seriously, and we are committed to resolving them to your satisfaction.
Our team will diligently assess the situation and revert back to you with updates and a comprehensive plan of action.
. We understand your frustration, and we appreciate your patience as we work towards a resolution.
Teljoy's reply22 Jan 2024, 15:29
Official
Good day,
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced. They will review the situation and promptly work towards a resolution. Rest assured, we take your concerns seriously, and we are committed to resolving them to your satisfaction.
Our team will diligently assess the situation and revert back to you with updates and a comprehensive plan of action.
. We understand your frustration, and we appreciate your patience as we work towards a resolution.
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced. They will review the situation and promptly work towards a resolution. Rest assured, we take your concerns seriously, and we are committed to resolving them to your satisfaction.
Our team will diligently assess the situation and revert back to you with updates and a comprehensive plan of action.
. We understand your frustration, and we appreciate your patience as we work towards a resolution.