JT
Johan T
1 reviews | Active since Apr 2010
01 Nov 2025, 06:31
Teljoy ******* Debit Order Deductions
******* Debit Order deductions on 1 Nov 2025. I do not have a Teljoy account and causing me additional admin to sort this. I will send you a summons for the time taken to sort this issue out
FNB :-) R173.38 paid from Current a/c..032871 @ Ref.Teljoy ***. 1Nov 00:00 FNB :-) R1346.81 paid from Current a/c..032871 @ Ref.Teljoy ***. 1Nov 00:00
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Teljoy's replyOfficial
01 Nov 2025, 08:00Hello Johan
We’re very sorry to hear about the incorrect debit order deductions and the inconvenience this has caused. This is certainly not the experience we want anyone to have. Our team takes such matters seriously and will investigate this urgently to determine how these deductions occurred.
The funds will be verified and, if found to be incorrect, reversed accordingly. Our finance department will also ensure that no further deductions are processed.
Thank you for bringing this to our attention — the issue will be escalated for immediate review and resolution.
We’re very sorry to hear about the incorrect debit order deductions and the inconvenience this has caused. This is certainly not the experience we want anyone to have. Our team takes such matters seriously and will investigate this urgently to determine how these deductions occurred.
The funds will be verified and, if found to be incorrect, reversed accordingly. Our finance department will also ensure that no further deductions are processed.
Thank you for bringing this to our attention — the issue will be escalated for immediate review and resolution.
Best regards,
Teljoy's reply01 Nov 2025, 08:00
Official
Hello Johan
We’re very sorry to hear about the incorrect debit order deductions and the inconvenience this has caused. This is certainly not the experience we want anyone to have. Our team takes such matters seriously and will investigate this urgently to determine how these deductions occurred.
The funds will be verified and, if found to be incorrect, reversed accordingly. Our finance department will also ensure that no further deductions are processed.
Thank you for bringing this to our attention — the issue will be escalated for immediate review and resolution.
We’re very sorry to hear about the incorrect debit order deductions and the inconvenience this has caused. This is certainly not the experience we want anyone to have. Our team takes such matters seriously and will investigate this urgently to determine how these deductions occurred.
The funds will be verified and, if found to be incorrect, reversed accordingly. Our finance department will also ensure that no further deductions are processed.
Thank you for bringing this to our attention — the issue will be escalated for immediate review and resolution.
Best regards,