NA
Naafiah A
1 reviews | Active since Jul 2026
29 Aug 2026, 11:31
Teljoy customer service is awful
Teljoy customer service sucks. Even if you tell them you had a car accident and because of that was not able to pay a few months and even though you want to pay R500 every weel they refuse to assist you and rather threaten you over and over. Will never take any products with them again.
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Teljoy's replyOfficial
31 Aug 2026, 09:03We sincerely apologise for the experience you have had with Teljoy, and we are sorry to hear about the difficulties you experienced following your car accident. We understand that unexpected circumstances can affect your ability to keep up with payments, and we appreciate that you have been trying to find a way to settle your account.
We are also sorry to hear that you felt threatened rather than supported during your interactions with our team. This is not the experience we want our customers to have.
We would appreciate the opportunity to review your account and see what options may be available regarding your outstanding balance and proposed payment arrangement. Our account team will contact you and assist you
Teljoy's reply31 Aug 2026, 09:03
Official
We sincerely apologise for the experience you have had with Teljoy, and we are sorry to hear about the difficulties you experienced following your car accident. We understand that unexpected circumstances can affect your ability to keep up with payments, and we appreciate that you have been trying to find a way to settle your account.
We are also sorry to hear that you felt threatened rather than supported during your interactions with our team. This is not the experience we want our customers to have.
We would appreciate the opportunity to review your account and see what options may be available regarding your outstanding balance and proposed payment arrangement. Our account team will contact you and assist you