L
Leon
1 reviews | Active since Jan 2026
02 May 2026, 18:51
Teljoy **** Customer Service
**** customer service. Company has no clue on successful customer service or customer satisfaction. Really quick to debit your account but when it comes to assistance with a faulty unit then there is none. Well done Teljoy on **** customer service. Keep it up
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Replies (1)
Teljoy's replyOfficial
03 May 2026, 08:14Hello Leon
Thank you for your feedback, and we sincerely apologise for the experience you’ve had.
This is certainly not the level of service we aim to provide at Teljoy. We understand your frustration, especially when dealing with a faulty unit and not receiving the support you expected.
Please allow us the opportunity to make this right. We will urgently investigate your case and ensure you receive the assistance you need.
We appreciate you bringing this to our attention and look forward to resolving it for you
Thank you for your feedback, and we sincerely apologise for the experience you’ve had.
This is certainly not the level of service we aim to provide at Teljoy. We understand your frustration, especially when dealing with a faulty unit and not receiving the support you expected.
Please allow us the opportunity to make this right. We will urgently investigate your case and ensure you receive the assistance you need.
We appreciate you bringing this to our attention and look forward to resolving it for you
Teljoy's reply03 May 2026, 08:14
Official
Hello Leon
Thank you for your feedback, and we sincerely apologise for the experience you’ve had.
This is certainly not the level of service we aim to provide at Teljoy. We understand your frustration, especially when dealing with a faulty unit and not receiving the support you expected.
Please allow us the opportunity to make this right. We will urgently investigate your case and ensure you receive the assistance you need.
We appreciate you bringing this to our attention and look forward to resolving it for you
Thank you for your feedback, and we sincerely apologise for the experience you’ve had.
This is certainly not the level of service we aim to provide at Teljoy. We understand your frustration, especially when dealing with a faulty unit and not receiving the support you expected.
Please allow us the opportunity to make this right. We will urgently investigate your case and ensure you receive the assistance you need.
We appreciate you bringing this to our attention and look forward to resolving it for you