aB
andrew B
1 reviews | Active since Feb 2024
15 Mar 2024, 19:16
Teljoy customer service
Hello my wife and I have been reporting a faulty remote for our skyworth tv now for almost 2 months now. Teljoy contacted my wife and told her to send our address so they can replace the remote. We sent the address 2 weeks ago at least 3 times and got no response. I think this is pathetic as we pay each month on time and been loyal clients for more than 5 years. Please help hello peter
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Teljoy's replyOfficial
16 Mar 2024, 08:29Good day Andrew
We want to express our heartfelt apologies for the inconvenience and frustration you've experienced in your recent interactions with Teljoy. Your feedback is crucial to us, and we genuinely appreciate you bringing these issues to our attention.
The matter has been escalated to our service team, and we will get back to your wife with an update as soon as possible.
Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding.
We want to express our heartfelt apologies for the inconvenience and frustration you've experienced in your recent interactions with Teljoy. Your feedback is crucial to us, and we genuinely appreciate you bringing these issues to our attention.
The matter has been escalated to our service team, and we will get back to your wife with an update as soon as possible.
Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding.
Teljoy's reply16 Mar 2024, 08:29
Official
Good day Andrew
We want to express our heartfelt apologies for the inconvenience and frustration you've experienced in your recent interactions with Teljoy. Your feedback is crucial to us, and we genuinely appreciate you bringing these issues to our attention.
The matter has been escalated to our service team, and we will get back to your wife with an update as soon as possible.
Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding.
We want to express our heartfelt apologies for the inconvenience and frustration you've experienced in your recent interactions with Teljoy. Your feedback is crucial to us, and we genuinely appreciate you bringing these issues to our attention.
The matter has been escalated to our service team, and we will get back to your wife with an update as soon as possible.
Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding.